Policies
TO ENSURE THE BEST EXPERIENCE FOR EVERY CLIENT
PLEASE REVIEW THE FOLLOWING POLICIES BEFORE BOOKING YOUR
APPOINTMENT OR PURCHASING PRODUCTS.
01. APPOINTMENTS, CANCELLATIONS & RESCHEDULING
- 24-hour notice is required for cancellations or rescheduling.
- All appointment modifications must be completed by the client through the booking system.
- Email requests do not constitute a cancellation or reschedule.
- No-shows may result in booking restrictions and will be subject to payment for the allotted appointment
02. LATE ARRIVALS
- Clients arriving more than 10 minutes late may have their treatment time shortened to accommodate the original appointment time
- Please advise if you will be late, lateness of 15 minutes or more will be subject to cancellation
03. PACKAGES & PROGRAMS
- Program treatments are non-transferable.
- Program services must be completed within one year of purchase
- Repeated missed appointments may result in termination of the program.
- Full service fees may still apply
04. PRODUCTS & RETURNS
- Due to the nature of professional skincare products, all product sales are final.
- Damaged or incorrect orders must be reported within 48 hours of delivery.
- Tayhante Beauty is not responsible for lost, stolen, or delayed packages once they have been accepted bv USPS or UPS
05. SHIPPING & PICK UP
- Domestic shipping only.
- Orders typically process within 2-5 business days.
- Tracking information is emailed once orders are processed
